Chee Cong Chin
About Chee Cong Chin
Chee Cong Chin is a Customer Success Manager at Infobip in Singapore with over a decade of experience in customer success and client service roles.
Current Role at Infobip
Chee Cong Chin serves as the Customer Success Manager at Infobip in Singapore. He transitioned to this role in 2022, bringing his extensive experience in customer success and client service. At Infobip, he focuses on ensuring customer satisfaction and maintaining strong client relationships, leveraging his decade-long expertise to support the company’s business objectives.
Previous Experience at CSC
From 2020 to 2022, Chee Cong Chin worked at CSC as a Client Service Partner in Singapore. In this role, he was responsible for managing relationships with key clients, providing strategic solutions to meet their requirements. His tenure at CSC further solidified his ability to deliver exceptional client service and support.
Early Career at NCS Group
Chee Cong Chin began his career in customer success management at NCS Group, where he worked from 2015 to 2019. Over these four years, he honed his skills in customer satisfaction and engagement, establishing a solid foundation for his future roles. His tenure at NCS Group was instrumental in developing his customer success strategies and methodologies.
Educational Background
Chee Cong Chin holds a Bachelor of Business Administration (BBA) degree from Multimedia University, where he studied Banking, Corporate, Finance, and Securities Law from 2011 to 2014. Prior to that, he earned a Diploma in Business Administration and Management from Sunway College, studying from 2008 to 2010. His academic background provided him with a solid grounding in business principles and financial regulations.