Chrisman Manurung
About Chrisman Manurung
Chrisman Manurung is a Sr Customer Success Manager at Infobip in Greater Jakarta Area, Indonesia, with over a decade of experience in the Telecommunication and IT field.
Title
Chrisman Manurung works as a Sr. Customer Success Manager at Infobip in the Greater Jakarta Area, Indonesia. He focuses on customer engagement and is known for maintaining revenue and sustainable profit growth quarterly.
Professional Background
Chrisman Manurung has extensive experience in the Telecommunication and IT field, demonstrating over a decade of expertise. Prior to joining Infobip, he worked at Centratama Group as a Sr. Account Manager, and at Huawei Tech Investment in various roles including Product Manager and Project Coordinator. His earlier career included roles at PT. Bina Rasano Engineering and PT Multi Structure as Project Controller.
Education and Expertise
Chrisman Manurung holds a Bachelor's Degree in Electrical and Electronics Engineering from Universitas Diponegoro, where he studied from 2004 to 2009. His technical background equips him with strong analytical and project management skills, which he has applied in various roles throughout his career.
Project Management Experience
Chrisman Manurung has handled large-scale projects and operational matters across multiple organizations. His role at Huawei Tech Investment involved managing major tasks like the HCPT Redeployment Project, where he served first as a Project Engineer and later as a Project Coordinator and Team Leader. His experience spans different facets of project management, making him proficient in both the technical and managerial aspects.
Customer Engagement and Revenue Management
Throughout his career, Chrisman Manurung has specialized in creating upsell and cross-sell opportunities for omni-channel solutions. His focus on customer engagement has been pivotal in maintaining revenue and sustainable profit growth on a quarterly basis. He is well-regarded for his ability to lead teams effectively and for his initiative in challenging scenarios.