Daniel Polo Puche
About Daniel Polo Puche
Daniel Polo Puche is a Customer Success Executive at Infobip in Bogotá, Colombia, with over a decade of experience in customer success and account management roles.
Title and Current Position
Daniel Polo Puche works as a Customer Success Executive at Infobip in Bogotá, Distrito Capital, Colombia. His role involves ensuring customer satisfaction and success while leveraging his extensive experience in account management and customer-oriented services.
Previous Experience at Telintel
Prior to his current role, Daniel worked at Telintel as a Customer Success Manager for the Go4Clients platform for four years from 2017 to 2021. His responsibilities included managing customer relations and ensuring the success of clients using the Go4Clients services.
Career Progression at Intcomex
Daniel began his professional journey at Intcomex as a Webstore Support Specialist from 2012 to 2013 in Bogota, D.C., Capital District, Colombia. He then transitioned to the role of Cisco English Caribbean Account Manager – Top Accounts, a position he held from 2013 to 2017. During his time at Intcomex, he was responsible for managing top accounts in the English Caribbean region and ensuring successful client engagements.
Education and Professional Development
Daniel is currently studying at Fundación Universitaria Compensar, pursuing a degree in Publicidad y Mercadeo, a course he began in 2019 and is expected to complete in 2024. This education complements his professional background by providing him with a solid foundation in advertising and marketing.
Extensive Experience in Customer Success
With over a decade of experience in customer success and account management, Daniel has developed a robust skill set in managing client relationships and driving customer success. His career spans several key roles at Intcomex, Telintel, and now Infobip, showcasing his ability to adapt and excel in customer-centric positions.