Dat Le
About Dat Le
Dat Le is a Partnerships Manager at Infobip in Hanoi, specializing in enhancing customer experience and digital transformation for enterprise clients.
Title
Dat Le serves as Partnerships Manager at Infobip in Hanoi. Since November 2019, he has been focusing on assisting Telcos in organizing, diversifying, and systemizing their services for enterprise clients. In this capacity, Dat leverages his expertise to enhance customer experience through contextual communications.
Company
Infobip is a global leader in omnichannel communication, specializing in customer care contact centers and digital transformation solutions. At Infobip, Dat Le focuses on helping clients overcome the complexities of consumer communications and improve their customer experience strategies.
Previous Work Experience
Before joining Infobip, Dat Le worked as a Business Development Manager at Tổng công ty Viễn thông MobiFone from 2016 to 2019. He also served as a Business Manager at Appota in Hanoi from 2014 to 2015. In these roles, Dat gained extensive experience in business strategy and development, which contributed to his current role at Infobip.
Education and Expertise
Dat Le holds a Master's degree in Investments and Securities from National Economics University (Vietnam), where he studied from 2015 to 2018. Additionally, he earned a Bachelor's degree in Financial Forensics and Fraud Investigation from the same institution, completing his studies from 2010 to 2014. His academic background equips him with a deep understanding of financial systems and investment strategies.
Specialization in Customer Experience
Dat Le is passionate about shaping the future of customer experience through contextual communications. His work at Infobip focuses on aiding clients and partners in enhancing their customer care contact centers. By helping organizations navigate digital transformation, Dat plays a key role in improving customer interactions and satisfaction.