Dhara Shah

Dhara Shah

Customer Success Partner @ Infobip

About Dhara Shah

Dhara Shah is a Customer Success Partner at Infobip in Mumbai, India, with 15 years of experience in SaaS, IT, Collaboration, and Telecommunications.

Customer Success Partner at Infobip

Dhara Shah began her role as a Customer Success Partner at Infobip on September 1, 2021. She operates in the Mumbai area, India, focusing on driving revenue growth and managing accounts in West India. Her responsibilities include managing large multinational and high-value accounts, particularly in the fields of conferencing, collaboration, and virtual event solutions.

Previous Role at Vodafone Global Enterprise

From 2013 to 2019, Dhara Shah worked at Vodafone Global Enterprise as a National Strategic Account Manager. Based in Mumbai, Maharashtra, India, she was responsible for managing strategic accounts on a national level, leveraging her expertise in enterprise sales and account management.

Education at Barkatullah University

Dhara Shah attended Barkatullah University in Bhopal, where she pursued a Bachelor of Arts (BA). She completed her degree between 1999 and 2002. Her educational background laid the foundation for her extensive career in the telecommunications and SaaS sectors.

Expertise in SaaS and Telecommunications

Dhara Shah brings 15 years of experience to her role, with a specialization in SaaS, IT, collaboration, and telecommunications. She is skilled in enterprise sales, strategic account planning, account management, and new market development. Her comprehensive knowledge in these areas allows her to effectively manage and grow key accounts.

Personal Interests

Dhara Shah is passionate about traveling and experiencing new cultures. Her interests outside of work contribute to her well-rounded perspective and ability to connect with clients from diverse backgrounds.

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