Dino Balen
About Dino Balen
Dino Balen is the Product Design Operations Lead at Infobip and serves as a Product Design Consultant for Mastercard and Pilot, with a background in Computer Engineering and Economics.
Title
Dino Balen holds the position of Product Design Operations Lead. He is currently working at Infobip. Additionally, he serves as a Product Design Consultant at Mastercard and as Product Design Consultant and Manager at Pilot.
Education and Expertise
Dino Balen studied at Josip Juraj Strossmayer University of Osijek, where he completed his studies in Computer Engineering from 2009 to 2013. Prior to this, he attended Srednja Strukovna Škola Braće Radića, where he studied Economics, graduating with a high school diploma in 2008.
Professional Background
Dino Balen's career includes notable positions and contributions. He worked at Inchoo as Design Team Lead from 2013 to 2016 in Croatia. Currently, he holds multiple roles, including a leadership position in Product Design Operations at Infobip, Product Design Consultant roles at Mastercard, and Consultant plus Manager at Pilot.
Initiatives and Projects at Infobip
At Infobip, Dino co-led the redesign of all customer-facing interfaces, integrating brand, marketing, and product while establishing improved UX engineering practices. He directed the development of a design system which achieved over 80% adoption across an application hub utilized by more than 200 engineers and 20 designers. Additionally, Dino established a design operations practice focused on supporting design teams by enhancing productivity and creativity through optimized people, processes, and tools.
Industry Experience
Dino Balen has extensive experience across diverse industries including ecommerce, fintech, communication, crypto, and other SaaS startups and enterprises. His roles often involve rapid innovation, prototyping, and usability testing for a variety of projects, ranging from initial concepts to the enhancement of existing solutions.