Dora Sertic
About Dora Sertic
Dora Sertic is a Wholesale Customer Success Manager at Infobip in London, with a diverse background in veterinary assistance, hospitality, and cultural instruction.
Company
Dora Sertic is currently employed at Infobip, a global company specializing in telecommunications. Based in London, England, United Kingdom, she has been part of the team since April 2020, serving as the Wholesale Customer Success Manager. Infobip is known for its enterprise-level communications solutions, making Dora's role pivotal in ensuring client satisfaction and success.
Title
Dora Sertic holds the position of Wholesale Customer Success Manager at Infobip. In this role, she focuses on strengthening client relationships, ensuring customer success, and enhancing wholesale operations. Her background in various sectors gives her a unique perspective and skill set that is beneficial to her current responsibilities.
Education and Expertise
Dora Sertic has a Master of Business Administration with a specialization in Marketing from Zagreb School of Economics and Management, completed in 2018. Prior to this, she earned a Bachelor’s degree in Biology and Chemistry from the University of San Francisco in 2015. Her educational background bridges the gap between scientific knowledge and business acumen, enabling her to excel in diverse professional roles.
Background
Dora Sertic has a diverse professional background that includes positions in customer success management, veterinary assistance, and hospitality. She started her career as a Hostess Server at Ristorante Fratello's (2010-2011) and later gained experience as a Veterinary Assistant at Animal Medical Clinic (2015-2016). Additionally, she was a Dance and Singing Instructor at Koraci Croatian Folklore Ensemble from 2013 to 2016. This varied experience has equipped her with a multifaceted skill set.
International Experience
Dora Sertic has worked internationally, gaining professional experience in both the United States and the United Kingdom. Her roles have spanned multiple industries, providing her with a broad and adaptable skill set. This international exposure has enriched her professional perspective, enabling her to navigate different cultural and business environments effectively.