Emin Hajdarevich
About Emin Hajdarevich
Emin Hajdarevich is an Operator Partnerships Technical Account Manager at Infobip in Sarajevo, Bosnia and Herzegovina, specializing in managing key partner relationships and accounts in the MENA region and Bosnia and Herzegovina.
Current Role at Infobip
Emin Hajdarevich currently serves as the Operator Partnerships Technical Account Manager at Infobip in Sarajevo, Federation of Bosnia and Herzegovina. In this role, he manages critical partner relationships and accounts, focusing specifically on the MENA region and Bosnia and Herzegovina. His responsibilities include contract negotiations, closures, and managing commercial and financial aspects to ensure smooth operations and high service levels.
Educational Background
Emin Hajdarevich studied at the Faculty of Information Technologies, University 'Džemal Bijedić' in Mostar. He pursued a Bachelor's degree in Information Technology from 2017 to 2020. His education provided a strong foundation in IT, which has been crucial in his professional journey and current role at Infobip.
Key Responsibilities
In his capacity as Operator Partnerships Technical Account Manager, Emin Hajdarevich handles various responsibilities including financial management involving millions of dollars annually, contract negotiations, and ensuring smooth service operations. He tracks service status, traffic, and support requests, collaborates with billing and finance teams to expedite invoice operations, and provides data for Quarterly Business Reviews.
Collaboration and Support
Emin closely works with technical, business, and support teams to maintain high service levels. He supports Infobip's enterprise sales by procuring and managing SMS shortcodes from telecoms and oversees the procurement process. Additionally, he performs sender registration activities and stays up-to-date with telecom products, solutions, and pricing. His role involves significant collaboration with internal stakeholders to enhance service delivery to telecoms.