Emma Zhang
About Emma Zhang
Emma Zhang is a Key Account Executive at Infobip in Shenzhen, Guangdong, China, with extensive experience in the telecommunications and digital services industry.
Current Role at Infobip
Emma Zhang holds the position of Key Account Executive at Infobip, based in Shenzhen, Guangdong, China. In this capacity, she is responsible for managing crucial client accounts, ensuring their satisfaction, and securing business growth. Her role necessitates a blend of account management and customer success skills, tailored to meet the dynamic needs of the telecommunications and digital services industry.
Previous Experience: Senior Customer Success Manager at Infobip
In 2021, Emma Zhang served as Senior Customer Success Manager at Infobip for 4 months in Shenzhen, Guangdong, China. This role focused on enhancing customer relationships, driving customer engagement, and ensuring the success of Infobip's solutions. Her experience in this short-term role further solidified her expertise in customer success.
Regional Growth Director at Centili
Emma Zhang worked as Regional Growth Director for Asia at Centili in 2020 for 7 months, based in Shenzhen, Guangdong, China. Her responsibilities included driving the company's growth initiatives across the Asian market, developing strategic plans, and expanding the business footprint. Her contributions were crucial in navigating market dynamics and achieving business objectives in the region.
Education and Academic Background
Emma Zhang earned a Bachelor's degree in International Business from Huazhong Agricultural University, where she studied from 2004 to 2008. Her academic background provided a solid foundation in global business practices, which has been instrumental in her professional roles in sales and business development.
Professional Journey in Sales and Business Development
Emma Zhang has a strong background in sales and business development, having held multiple roles such as Sales Manager and BD Director at both Infobip and Centili from 2015 to 2020. She has accumulated extensive experience over these years, focusing on driving sales, developing business strategies, and fostering growth. Her international stint at Halo Digital as Operations Director in Moscow, Russia, further diversified her professional expertise.