Filip Ojurović
About Filip Ojurović
Filip Ojurović is a Customer Support Manager at Infobip in Rijeka, Croatia, with over a decade of experience in the tech industry.
Company
Filip Ojurović has been working at Infobip for over a decade. Infobip is a global leader in omnichannel communication, providing services that help businesses communicate with their clients across a variety of channels. Filip has served in several roles at Infobip, including Customer Support Manager, Senior Core Operations Engineer | Team Leader, and Core Support Technician. His long tenure demonstrates a strong commitment to the company.
Title
Filip Ojurović is a Customer Support Manager at Infobip, currently operating out of Rijeka, Primorje-Gorski, Croatia. In this role, he is responsible for overseeing customer support operations, ensuring efficient and effective service delivery. Prior to this, he has held the title of Senior Core Operations Engineer | Team Leader and Core Support Technician at Infobip.
Education and Expertise
Filip Ojurović studied at the Faculty of Engineering Rijeka, where he focused on Automation Engineer Technology/Technician. He graduated with a Bachelor of Electrical Engineering after a seven-year course from 2005 to 2012. His educational background has provided him with a deep understanding of automation engineering technology, which he leverages to improve customer support processes at Infobip.
Background
Filip Ojurović started his career at Infobip as a Core Support Technician in Pula, Croatia. He then transitioned to the role of Senior Core Operations Engineer | Team Leader before becoming the Customer Support Manager. His career progression at Infobip demonstrates his expertise and capability in various technical and leadership roles within the company.
Experience in Customer Support Operations
Filip Ojurović has extensive experience in managing customer support operations within the tech industry. His role as Customer Support Manager involves overseeing the support team, ensuring that customers receive timely and effective assistance. His technical background in automation engineering technology allows him to apply innovative solutions to improve the efficiency and quality of customer support services.