Hrvoje Puh
About Hrvoje Puh
Hrvoje Puh is a Technical Account Manager at Infobip in Vancouver, British Columbia, Canada, with a background in English Translation and Sociology from the University of Zagreb.
Company
Hrvoje Puh is currently employed at Infobip, a global leader in omnichannel engagement, as a Technical Account Manager. Infobip provides communication solutions that enable companies to securely interact with their customers via various channels including SMS, email, voice, and chat apps.
Title
Hrvoje Puh holds the position of Technical Account Manager at Infobip in Vancouver, British Columbia, Canada. He began this role in October 2019.
Previous Roles at Infobip
Before his current role, Hrvoje Puh held several positions at Infobip, including Global Account Manager from 2017 to 2019 in Vancouver, and Account Manager from 2015 to 2017 in Zagreb, Croatia.
Education and Expertise
Hrvoje Puh studied at the University of Zagreb Faculty of Humanities and Social Sciences, achieving a Master of Arts (MA) in English Translation and Sociology from 2013 to 2015. He also holds a Bachelor of Arts (BA) in English Language and Literature and Sociology, which he completed from 2010 to 2013.
Technical Account Management Responsibilities
In his role as Technical Account Manager, Hrvoje Puh works with 10 priority enterprise clients to ensure optimal technical setup and proactive monitoring of services. His responsibilities include analyzing data and traffic trends to identify and troubleshoot client issues, as well as providing internal technical assistance, support, and training within the company.