Iryna Korolova
About Iryna Korolova
Iryna Korolova is a Senior Customer Success Executive Manager at Infobip in Kyiv, Ukraine, with a diverse background in operational management, sales, and customer relations.
Current Role at Infobip
Iryna Korolova currently serves as the Senior Customer Success Executive Manager at Infobip, starting on April 1, 2021. Based in Kyiv City, Ukraine, she brings a strong background in operational management and commercial approaches to her role. In this position, she focuses on team leading, sales mastery, and enhancing customer relations, emphasizing the importance of continuous learning and self-reflection.
Previous Experience at Infobip
Before her current role, Iryna Korolova worked as a Customer Success Manager at Infobip from 2020 to 2021. During her one-year tenure in Kyiv, Ukraine, she applied her operational management skills and commercial insight to streamline processes and improve customer satisfaction.
Career History at Booking.com
Iryna Korolova's career at Booking.com spanned from 2013 to 2020 in Kyiv. She served as an Account Executive (2017-2020), Operations Team Lead (2014-2017), and Coordinator (2013-2014). Over seven years, she honed her leadership abilities and sales expertise while managing operations and customer relationships.
Early Career and Education
Iryna began her career at Saint Valentine Ltd as an Assistant Manager from 2008 to 2009 and then transitioned to IRIDA TRAVEL, where she worked as a Travel & Education Manager from 2009 to 2013. She holds dual specializations from Kyiv University of Tourism, Economics and Law, earning degrees in Hotel/Motel Administration/Management and Tourism and Hotels from 2006 to 2010.