Jeff Oduor
About Jeff Oduor
Jeff Oduor is an Account Executive specializing in SaaS and CPaaS at Infobip in Nairobi, Kenya.
Company
Jeff Oduor currently holds the position of Account Executive - SaaS & CPaaS at Infobip. He began his tenure there in March 2020 and operates from Nairobi, Kenya. Infobip is a global leader in omnichannel engagement, helping businesses create personalized and seamless customer experiences.
Professional Background
Before joining Infobip, Jeff Oduor worked at multiple companies across various roles. From 2019 to early 2020, he was the Technical Sales and Training Manager at BusinessCom Solutions Africa, focusing on G Suite, GCP, Chromebooks, and Copper CRM. From 2017 to 2019, he served as Sales & Business Development Manager at Tersus Training Services. Additionally, he was a Sales Executive / Financial Advisor at ICEA LION Group from 2016 to 2017.
Education and Expertise
Jeff Oduor studied at St Mary's School, Yala, where he obtained his High School Certificate between 2010 and 2014. He later graduated from Moi University with a Bachelor's Degree. Jeff specializes in integrating communication channels like WhatsApp Business API, Google Business Messages, and Facebook Messenger to improve customer engagement and business communication strategies.
Sales and Business Development Roles
In his role at BusinessCom Solutions Africa, Jeff managed technical sales and training for G Suite, GCP, Chromebooks, and Copper CRM. At Tersus Training Services, he focused on sales and business development, improving client engagement and driving business growth. At ICEA LION Group, he provided financial advisory services and managed sales operations.
Customer Engagement Strategies
Jeff Oduor is committed to enhancing customer experience through various communication channels, including SMS, Email, Mobile App Messaging, Voice, RCS, USSD, and Social Media. He works with corporates to make their communication strategies more cost-effective, thereby optimizing their overall customer engagement.