Jia Sian Liou
About Jia Sian Liou
Jia Sian Liou is an Enterprise Presales Engineer at Infobip in Taiwan with extensive experience in technical sales and support roles across various companies.
Title and Current Role
Jia Sian Liou is currently an Enterprise Presales Engineer at Infobip in Taiwan. In this role, Jia is responsible for providing consultancy on SDK and API integration, developing project scopes and objectives, and managing project timelines.
Past Work Experience
Before joining Infobip, Jia Sian Liou held various positions in the tech industry. Jia was a Field Application Engineer at GoMore for 5 months in 2019 and a Technical Sales Engineer at iKala Interactive Media Inc. for two years from 2017 to 2019. Additionally, Jia worked as a Technical Support Engineer at GAMA Technology from 2015 to 2017 and as a Senior Software Engineer at Fubon Multimedia Technology Co., Ltd for 7 months from 2014 to 2015 in Neihu, Taipei. Prior to that, Jia held roles at Pegatron as a Service Manager from 2012 to 2013 and as a Senior Software Engineer from 2010 to 2011 in Taipei, Taiwan.
Educational Background
Jia Sian Liou has an extensive educational background in Computer Science and Information Engineering. Jia earned a Bachelor of Science (B.S.) from National Dong Hwa University, studying from 2003 to 2007, and a Master of Science (M.S.) from the same university, studying from 2007 to 2010. Additionally, Jia spent a year as an exchange student at the University of Hradec Králové, focusing on Informatics from 2009 to 2010.
Expertise and Responsibilities
Jia Sian Liou has substantial expertise in providing consultancy on high and low-level solution design. Responsibilities include coordinating team resources, managing projects and timelines, introducing new partnerships or channels, and conducting technical validations. Jia also provides internal training to sales and customer success departments about new product features and technologies, along with Proof of Concepts (PoCs) based on customer discussions and requirements.
Industry Knowledge and Skills
Jia Sian Liou keeps up-to-date with the latest industry trends and competition, ensuring a comprehensive understanding of client businesses and how Infobip products can help them evolve. Acting as an engineering resource, Jia provides product education, technical assistance, and after-sales support to clients.