Juan Diego Cabrera Chaparro
About Juan Diego Cabrera Chaparro
Juan Diego Cabrera Chaparro is the Routing Manager at Infobip in Bogotá, Colombia, with a rich background in electronic engineering and various roles in the telecommunications industry.
Title and Current Position
Juan Diego Cabrera Chaparro is currently serving as a Routing Manager at Infobip in Bogotá, Distrito Capital, Colombia. In this role, he oversees the creation of operational policies and procedures. Additionally, he tracks the performance of team members and assists in developing their career roadmaps.
Previous Roles at Infobip
Before taking on his current role, Juan Diego Cabrera Chaparro worked as a Core Performance Senior Engineer at Infobip from 2019 to 2022. During his tenure, he was instrumental in driving performance metrics and ensuring optimal core network functionalities in Bogotá D.C., Colombia.
Professional Background in Telecommunications
Juan Diego has an extensive background in the telecommunications industry. He has worked at various companies including Wavenet as a LATAM Service Delivery Engineer, Huawei Technologies as both an A&S Engineer and Back Office Engineer, and Telintel as both an SMS Engineer (Level 2) and VoIP Engineer (Level 1). His expertise spans roles focused on service delivery, engineering, and technical support.
Early Career and Technical Experience
In his early career, Juan Diego worked at multiple organizations including Schlumberger as a Service Desk Analyst, Networks Test America - Telefónica Telecom as a First Support Engineer, and Computadores para Educar as an Area Delegate. These roles provided him with a strong foundation in technical support, project delivery, and service management.
Educational Background and Qualifications
Juan Diego Cabrera Chaparro holds a Bachelor's degree in Electronic Engineering from Escuela Colombiana de Ingeniería Julio Garavito, obtained over seven years from 2001 to 2008. He furthered his education with a General English Course at Oxford House College from 2010 to 2011, and an Audio Production Diploma at SAE Institute Madrid from 2016 to 2017. His diverse educational background enhances his approach to integrating technological, human, and social aspects within his work.