Karla Gracin
About Karla Gracin
Karla Gracin is a Sales Development Representative at Infobip in Zagreb, Croatia, with a background in economics and extensive experience in sales and marketing roles.
Title
Karla Gracin currently holds the position of Sales Development Representative at Infobip, where she focuses on enhancing sales and marketing integration and improving lead quality.
Current Role at Infobip
Karla Gracin works as a Sales Development Representative at Infobip in Zagreb, Croatia. She is responsible for managing all inbound marketing leads, ensuring immediate contact, and lead qualification. Her role involves close collaboration with the Marketing team to enhance marketing activities, aiming to improve lead quality and conversion rates. Karla also maintains data quality in CRM and other systems and supports both the Sales and Marketing teams with outbound prospecting and administrative duties.
Previous Experience at Iskon Internet d.d.
Before joining Infobip, Karla Gracin worked at Iskon Internet d.d. as a Sales Representative from 2018 to 2021. In this role, she focused on various sales activities and gained valuable experience over three years, which contributed to her expertise in sales development.
Education and Expertise
Karla Gracin holds a Master of Economics degree from the Faculty of Tourism and Hospitality Management, where she studied Business Economics and Management in Tourism from 2017 to 2023. She also holds a High School Diploma in Economics from the 1st School of Economy, which she attended from 2013 to 2017.
Background in Promotional Representation
In 2019, Karla Gracin worked as a Promotional Representative at MPG Zagreb in Split, Split-Dalmatia, Croatia. Although her tenure was brief, this role contributed to her foundational experience in promotional activities and customer engagement.