Kim Johal
About Kim Johal
Kim Johal is a Senior Sales Manager at Infobip in the United Kingdom, specializing in designing chat-bots using NLP Intents and leading GenAI tools.
Company
Kim Johal currently works at Infobip as a Senior Sales Manager. Infobip is a global leader in omnichannel communication, enabling businesses to build connected customer experiences across various platforms. Based in the United Kingdom, Kim's role at Infobip involves leveraging advanced communication tools and strategies to drive sales and customer engagement.
Title
Kim Johal holds the position of Senior Sales Manager. With extensive experience in sales management, Kim oversees sales operations, helping to improve processes and maximize revenue. This role requires a deep understanding of market trends, customer behavior, and advanced sales techniques.
Education and Expertise
Kim Johal earned a BA Hons in Business Studies from Hull Business School, where he studied from 1996 to 2000. Kim specializes in designing chat-bots using NLP Intents and leading GenAI tools, and is adept at remapping the customer journey through proactive automation. Additionally, he focuses on enabling new communication channels for businesses and has significant experience in platform consolidation and data management. Kim is also skilled in handling the tender process and collaborating with stakeholders at all levels.
Professional Background
Kim Johal's career spans multiple roles in sales management. Before joining Infobip, he worked at Commify as the UKI Sales Manager from 2015 to 2020 in Nottingham. Prior to that, he held the position of Corporate Sales Manager at Esendex for a decade, from 2005 to 2015. Kim began his career as a Sales Executive at Virgin Media, where he worked from 2001 to 2005. His extensive experience across these roles has equipped him with a robust skill set in sales strategy, customer engagement, and business communication.