Klara Cicin Sain
About Klara Cicin Sain
Klara Cicin Sain is a Learning and Development Senior Specialist at Infobip in Zagreb, Croatia, with a diverse background in training, onboarding, and sign language interpretation.
Title
Klara Cicin Sain is currently a Learning and Development Senior Specialist at Infobip, based in Zagreb, Croatia.
Professional Experience
Klara Cicin Sain has a diverse professional background in learning and development, training, and onboarding. Before joining Infobip, she worked at Autodesk as a Customer/Tech Training Instructor from 2021 to 2022. She also held the role of Onboarding Specialist at Upchain in 2021 for five months. Prior to that, Klara served as a Sign Language Interpreter with the Association for Deaf, City of Zagreb, from 2020 to 2021. Further back, she was a Learning and Development Specialist at Randstad Sourceright from 2017 to 2020, and an Accommodation Service Executive at Booking.com in 2017. From 2007 to 2017, she worked as Editorial Secretary at Matica hrvatska.
Education and Expertise
Klara Cicin Sain has a strong educational foundation in training, human resources, and philosophy. She completed the 'Train the Trainer Program' at Trainers Toolbox in 2021 and received a Human Resources Specialist qualification from Callidus/Wifi, Zagreb, during 2015-2017. Additionally, she holds a Master of Science degree in Sociology and Philosophy from the University of Zagreb/Sveuciliste u Zagrebu, completed in 2016. She also attended courses in Digital Communication and Media/Multimedia at Plavi ured.
Role at Infobip
As a Learning and Development Senior Specialist at Infobip, Klara Cicin Sain co-owns the Global Onboarding Mentoring Program, collaborating with the program team to enhance its effectiveness. She hosts, facilitates, and improves the monthly Onboarding Academy, covering six regions. Klara works closely with regional Learning and Development teams to ensure smooth onboarding processes, provide localization support, and share best practices. She also contributes to the Upskilling program, collaborating with HR Business Partners and other stakeholders. Additionally, she supports various initiatives and workshop deliveries within the Learning and Development team with her training expertise.