Luana Urio Chamma
About Luana Urio Chamma
Luana Urio Chamma is a Mid Market Sales Team Leader at Infobip in Curitiba, Paraná, Brasil, with extensive experience in sales management and digital marketing strategies.
Title
Luana Urio Chamma is currently serving as the Mid Market Sales Team Leader at Infobip in Curitiba, Paraná, Brasil.
Professional Experience at Infobip
As the Mid Market Sales Team Leader at Infobip, Luana Urio Chamma spearheads sales initiatives and leads a team focused on mid-market clients. Her role involves strategizing market penetration efforts, nurturing client relations, and driving sales performance to meet organizational goals in Curitiba, Paraná, Brasil.
Previous Experience at BYJU'S FutureSchool Brasil
Before her current role at Infobip, Luana served as Senior Sales Manager at BYJU'S FutureSchool Brasil. During her 8-month tenure from 2021 to 2022 in Curitiba e Região, Brasil, she managed sales operations, improved client acquisition processes, and contributed to the growth and success of the sales department.
Background in Inside Sales
Luana has significant experience in inside sales, having been the Head of Inside Sales at both Leadster and Leankeep Software. At Leadster, she worked for two years from 2019 to 2021 in Curitiba e Região, Brasil, overseeing the sales team and crafting strategic sales initiatives. At Leankeep Software, she held a similar role for 5 months in 2018, focusing on the development of the inside sales team in Curitiba.
Early Career and Customer Success Management
In her early career, Luana worked at Pipz as a Customer Success Team Manager from 2012 to 2017 in Florianópolis e Região, Brasil. She managed customer relationships and ensured high customer satisfaction and retention rates over her five-year tenure. Additionally, she worked at Doctoralia as Product eXpert in 2018 for 8 months, gaining valuable product expertise in Curitiba, Paraná.
Education and Expertise in Software and Marketing
Luana pursued her education at esteemed institutions, gaining diverse skills and knowledge. She studied Análise e Desenvolvimento de Software at Harvard Business School, achieving Graduação over three years from 2017 to 2020. Concurrently, she also obtained a Bacharel em Marketing from Pontifícia Universidade Católica do Paraná, completing it in two years from 2017 to 2019. Additionally, she has a degree in Direito from the same university.
Skills and Methodologies
Luana possesses a broad set of skills and expertise in various domains. She is proficient in inbound and outbound marketing strategies, Scrum and Agile methodologies, UI and UX design principles, and Business Intelligence (BI) tools. Furthermore, she has strong expertise in conflict resolution using ITIL support methodologies, managing high-performance teams, and executing strategic planning.