Luka čiča
About Luka čiča
Luka Čiča is a Senior Sales Manager at Infobip, specializing in A2P messaging and cloud-based solutions in South East Europe.
Current Role at Infobip
Luka čiča currently serves as a Senior Sales Manager at Infobip, focusing on the South East Europe region. His role involves specializing in A2P (Application-to-Person) messaging, where applications send messages directly to users. With over a decade of service at Infobip since March 2013, he has honed his expertise in key account management, aimed at maintaining and growing relationships with major clients. His responsibilities also extend to cloud-based solution selling in CPaaS (Communications Platform as a Service) and CCaaS (Contact Center as a Service) sectors.
Previous Work Experience
Before his tenure at Infobip, Luka čiča accumulated varied experiences across several companies. From 2010 to 2013, he worked as an Associate in marketing at KALI Advertising Agency in Croatia. Prior to that, he spent 10 months in the Sales Department at Vodoskok d.d. in Croatia from 2009 to 2010. He also gained experience as an HR Administrator at Castrol for two months in 2009, and as an Assistant at Pedersen & Partners, Executive search for a year from 2007 to 2008. Additionally, he worked as an Administrator at HDS ZAMP from 2005 to 2007.
Educational Background
Luka čiča studied at the Faculty of Economics and Business, University of Zagreb, Croatia, focusing on Organization & Management. He completed his studies and earned an M.A. degree from 2003 to 2008. This educational foundation has equipped him with the skills and knowledge necessary for his various professional roles over the years.
Specialization in A2P Messaging
In his current role, Luka čiča specializes in A2P (Application-to-Person) messaging. This involves the transmission of messages from applications directly to individuals' mobile devices. His expertise in this area is evident through his long-standing contribution to Infobip, where he has been involved in A2P messaging solutions aimed at enhancing customer engagement and communication.
Customer-First Business Philosophy
Luka čiča is known for his customer-first business philosophy, which places a strong emphasis on customer satisfaction and innovation. This approach underlines his work in maintaining client relationships and delivering tailored solutions that meet the evolving needs of customers. His commitment to customer-first principles has been integral to his success in roles involving key account management and cloud-based solution selling.