Lukhanyiso Phandle
About Lukhanyiso Phandle
Lukhanyiso Phandle is an Enterprise Pre-sales Engineer at Infobip in Johannesburg, South Africa, with a background in solution architecture, technical scoping, and customer service.
Current Role at Infobip
Lukhanyiso Phandle is currently working as an Enterprise Pre-Sales Engineer at Infobip in the City of Johannesburg, Gauteng, South Africa. In this role, he is responsible for solution architecture and technical scoping, delivering presentations and demos for Infobip's Omni-channel SaaS and CPaaS solutions. His responsibilities include responding to RFPs and RFQs, coordinating POC initiatives, and facilitating communication between Product, Engineering, and Sales teams to address technical matters.
Previous Experience at AxizWorkgroup
Prior to his current role, Lukhanyiso Phandle worked at AxizWorkgroup as a Red Hat Pre-Sales Engineer from 2019 to 2021 in South Africa. During his tenure, he focused on Red Hat systems administration, offering technical support and expert advice in pre-sales engagements. His work involved closely collaborating with clients and internal teams to ensure the delivery of tailored technical solutions.
Tenure at Discovery Limited
Lukhanyiso Phandle has extensive experience working at Discovery Limited in South Africa. He served as a Senior Unix Operator from 2014 to 2019, where he gained crucial experience in Unix system operations and support. Before that, he briefly worked as a Client Service Representative for five months from 2013 to 2014 in the Johannesburg Area. His combined roles at Discovery Limited enhanced his technical expertise and customer service skills.
Educational Background
Lukhanyiso Phandle studied at Tshwane University of Technology, where he achieved a National Diploma in Computer Systems Engineering. His academic background provided him with a strong foundation in areas such as Java, C++, and systems administration, which he has applied throughout his career in various technical roles.
Professional Skills and Expertise
Lukhanyiso Phandle possesses extensive knowledge in several key areas, including solution architecture, technical scoping, and professional services and integrations. His expertise extends to handling Proof of Concept initiatives, managing project lifecycles, and providing project management support from initiation to go-live. Additionally, he has a strong background in customer service and technical support, particularly in Red Hat systems administration, Java, and C++.