Manuel Azuaje
About Manuel Azuaje
Manuel Azuaje is a Senior Customer Success Manager at Infobip with extensive experience in project management, sales consulting, and telecommunications.
Current Role at Infobip
Manuel Azuaje currently holds the position of Senior Customer Success Manager at Infobip. Having started in this role in September 2020, he has been instrumental in shaping the future of customer experience through contextual communications. His role focuses on helping companies reinvent their communication strategies to be more cost-effective. Infobip is a global leader in omnichannel engagement, and Manuel's work significantly contributes to enhancing customer success and satisfaction.
Career at Claro Chile S.A.
Between 2018 and 2020, Manuel Azuaje worked at Claro Chile S.A. as a Wholesale Product Manager in Provincia de Santiago, Chile. In this role, he was responsible for managing wholesale product offerings, leveraging his extensive experience in telecommunications and project management. His contributions were key to optimizing the product portfolio and enhancing the company's market position within the region.
Educational Background and Expertise
Manuel Azuaje has a diverse educational background, including a Postgraduate degree in Project Management from Universidad Metropolitana (VE) completed in 2013. He earned an Ingeniería degree in Telecommunications from Universidad Católica Andrés Bello, where he also completed a Licenciatura in Theoretical Physics and Mathematics. This robust academic foundation underpins his expertise in project management, telecommunications, and theoretical physics, allowing him to effectively bridge technical and operational aspects in his professional roles.
Project Management and Consulting Experience
Manuel Azuaje has a comprehensive background in project management and sales consulting, having worked in various positions across Chile and Venezuela. From 2016 to 2018, he was a Senior Project Manager at Implementa Chile, and prior to that, he served as a Commercial Project Manager at PX Group S.A. from 2015 to 2016. He also worked as a Project Management and Sales Consultant at Qantic Consultores Ltda from 2014 to 2015. These roles have equipped him with extensive experience in managing complex projects and developing strategic sales initiatives.
Roles at ZTE Corporation
Manuel Azuaje worked at ZTE Corporation in Caracas in various capacities from 2010 to 2013. He started as a Technical Support's Trainer from 2010 to 2011 and later became the Project Coordinator for the Engineering Business Department from 2011 to 2013. These roles involved providing technical training and overseeing project coordination, further enhancing his skills in technical support and project management.