Mohammad Rizki Muliadi
About Mohammad Rizki Muliadi
Mohammad Rizki Muliadi is a Revenue Assurance Associate at Infobip in Indonesia, specializing in pre-billing and billing services for customers in the APAC region.
Title
Mohammad Rizki Muliadi is currently employed as a Revenue Assurance Associate at Infobip in Indonesia. His role involves specialized tasks related to billing and revenue assurance for customers in the APAC region.
Current Position at Infobip
Mohammad Rizki Muliadi handles pre-billing and billing services at Infobip for both new and existing customers in the APAC region. His responsibilities include monitoring automatic billing, performing manual billing with specific requirements, sending invoices, reconciling invoices with NDRs, and providing status updates on billing activities. He also analyzes revenue leakages and pre-paid balances, coordinating closely with Finance teams.
Past Experience in Revenue Assurance and Customer Success
Mohammad served as a Customer Success Associate at Infobip from 2020 to 2021, located in Jakarta, Indonesia. During this tenure, he worked closely with customers to ensure their success and satisfaction with Infobip's services.
Previous Roles in Business Development and Technical Positions
Before his role in customer success at Infobip, Mohammad was a Business Development Associate at Rukita from 2019 to 2020, and worked at Henkel in various capacities including as an Engineering Laboratory Technician in 2019 and as a Management Trainee from 2018 to 2019. He also had a role as a Brand Ambassador at PT. Gudang Garam Tbk and worked as a Researcher at Institut Teknologi Sepuluh Nopember Surabaya.
Educational Background
Mohammad studied Chemical Engineering at Institut Teknologi Sepuluh Nopember Surabaya, earning his Bachelor's degree from 2014 to 2018. This educational foundation has provided him with the technical expertise necessary for his various roles in technical and development fields.