Monika Brkić
About Monika Brkić
Monika Brkić is a Global Wholesale Business Operations Expert at Infobip, with extensive experience in customer success, account management, and sales.
Current Position at Infobip
Monika Brkić currently serves as the Global Wholesale Business Operations Expert at Infobip. In this role, she focuses on developing tools and processes to support the wholesale organization and drives cross-team and cross-department projects. Monika collaborates with internal functions to create synergies and facilitate knowledge transfer across different regions.
Previous Roles at Infobip
Before her current role, Monika Brkić held multiple positions at Infobip. From 2021 to 2022, she worked as the Wholesale Key Executive/Team Coordinator. Prior to that, she was a Customer Success Manager from 2019 to 2021 in London, United Kingdom. She initially joined Infobip as an Account Manager from 2018 to 2019, also based in the United Kingdom.
Experience at Sberbank Croatia
Before joining Infobip, Monika Brkić worked at Sberbank d.d. Croatia. She served as Junior Sales from 2017 to 2018 and as a Sales Associate from 2016 to 2017. Her roles at Sberbank involved developing sales strategies and working closely with clients to meet their banking needs.
Educational Background
Monika Brkić has a diverse educational background. She studied English Language and Literature at Trinity College London from 2012 to 2013. She earned a Bachelor of Education (BEd) in Pre-School Education from the University of Zadar between 2009 and 2012. Additionally, she attended Antun Vrancic Gimnazium, specializing in Languages, from 2005 to 2009.
Key Contributions at Infobip
Monika Brkić plays a key role at Infobip by focusing on aligning company business objectives with wholesale strategy. Her hands-on approach to working with customers and coordinating regional teams has been crucial in achieving business targets. She actively participates in defining wholesale strategies and drives improvements in processes, tools, and metrics to enhance the overall efficiency of the organization.