Nevashan Varuthan
About Nevashan Varuthan
Nevashan Varuthan is the Global Head Offer to Cash at Infobip, with extensive experience in customer service, finance operations, and leadership roles.
Current Role at Infobip
Nevashan Varuthan currently serves as Global Head Offer to Cash at Infobip. He began this role in March 2023. His position involves overseeing the complete process of revenue collection and client billing, ensuring efficient management and strategy to maximize cash flow and client satisfaction.
Previous Roles at Infobip
Before becoming Global Head Offer to Cash, Nevashan Varuthan held several significant roles at Infobip. From 2021 to 2023, he was Global Head of Revenue Assurance, focusing on financial compliance and risk management. He also served as Regional Head Customer Success Management - Africa for eight months from 2020 to 2021, managing customer relationships in Johannesburg, South Africa. Between 2016 and 2020, he was Customer Success Lead Manager - SADC, and from 2014 to 2016, he was Key Account Manager. He began his career at Infobip as Sales Manager in 2014.
Education and Credentials
Nevashan Varuthan studied Business Administration and Management at the Chartered Governance Institute South Africa, where he earned a Professional Qualification in Management and Administration from 2019 to 2023. He also holds a Certificate in Business Administration and Management from Chartered Secretaries South Africa, obtained in 2014.
Experience in Logistics and Customer Success
Nevashan Varuthan has significant experience in logistics and customer success. He worked at Moksha Logistics as Operations Manager from 2013 to 2014. Additionally, he served as a Senior Logistics Consultant and Database Administrator at Wings Travel Management, accumulating valuable expertise in logistics and database management, which has contributed to his customer service skill set.
Skills and Expertise
Nevashan Varuthan's skill set includes negotiation, performance management, customer success, finance operations, exposure management, leadership, strategy, and customer relationship management. His diverse background and extensive experience in customer service environments have enabled him to effectively drive high-performing teams and enhance client satisfaction.