Putra Tahta Pradana
About Putra Tahta Pradana
Putra Tahta Pradana is a CpaaS Registration Junior Engineer at Infobip in the Jakarta Metropolitan Area.
Company
Putra Tahta Pradana is currently employed at Infobip in the role of CpaaS Registration Junior Engineer. Infobip is a globally renowned company that provides a cloud communications platform for messaging, voice, and security. Putra works in a hybrid model within the Jakarta Metropolitan Area.
Title
Currently, Putra Tahta Pradana holds the position of CpaaS Registration Junior Engineer at Infobip. This role involves managing and facilitating the registration processes of cloud communications services, ensuring seamless integration and compliance with industry standards.
Education and Expertise
Putra Tahta Pradana's academic background includes a diploma in Marketing/Marketing Management from Politeknik Negeri Bandung, where he studied from 2015 to 2018. His expertise lies in marketing, customer service, and technical service delivery, shaped through various roles in the communications and technology sectors.
Career Background
Putra Tahta Pradana began his career in 2018 as a marketing & customer service intern at jarvis store in Bandung, Jawa Barat, Indonesia. He then joined Grab as a Field Support Coordinator, where he worked for two years from 2019 to 2021, focusing on customer support and field operations. Later, he moved to HAUD, where he served as a Service Delivery Agent from 2021 to 2022 and was promoted to Senior Service Delivery Agent from 2022 to 2023. In April 2023, Putra transitioned to Infobip, leveraging his extensive experience in service delivery and customer support.
Roles and Responsibilities
During his career, Putra Tahta Pradana has held various positions with distinct responsibilities. At jarvis store, he handled marketing and customer service tasks as an intern. At Grab, he coordinated field support activities, ensuring effective customer service. At HAUD, his responsibilities evolved from service delivery to senior service delivery roles, indicating his capability in handling complex tasks and leading teams. Currently, at Infobip, his role encompasses managing the CpaaS registration process, requiring a blend of technical and customer service skills.