Rona El Rayess
About Rona El Rayess
Rona El Rayess is a Customer Growth Executive at Infobip in London, with over 7 years of experience in the telecom industry.
Current Role at Infobip
Rona El Rayess is currently serving as a Customer Growth Executive - Europe at Infobip. Based in London, England, United Kingdom, she is responsible for developing and executing strategic plans that strengthen client relationships across Europe. With a focus on delivering innovative and tailored solutions, she aims to exceed client expectations while contributing to Infobip's global market impact.
Previous Positions at Infobip
Before her current role, Rona worked as an OP Account Executive - MENA at Infobip from 2021 to 2022 in London. She also held the position of Carrier Relations Manager - Middle East & Africa at OpenMarket, an Amdocs company acquired by Infobip, from 2019 to 2021 in Limassol, Cyprus. These roles involved managing key accounts and fostering valuable industry relationships.
Telecom and Consulting Experience
Rona's career includes extensive experience in the telecom industry. Between 2018 and 2019, she was a Senior Account Manager at SAMA TELECOM in Beirut District, Lebanon. She also served as an SMS Sales Trainer and Consultant at the same company for three months in 2017-2018. Additionally, Rona held the role of Account Manager - A2P SMS at Monty Mobile from 2015 to 2017 in Lebanon, where she was responsible for managing accounts and sales of application-to-person SMS services.
Early Career and Sales Roles
Rona's early career includes various roles, starting with her position as a TV Monitoring Team Leader at GfK from 2017 to 2018 in Lebanon. She also worked as a Customer Service Officer at M&C SAATCHI MENA in 2014 and as a Seasonal Sales Associate at Librairie Antoine from 2013 to 2015. Additionally, she was a Fundraiser for Greenpeace Mediterranean from 2011 to 2013.
Education and Academic Background
Rona El Rayess studied Marketing at Lebanese University, earning a Bachelor's degree between 2011 and 2015. Prior to that, she attended Beirut Baptist School, where she studied Sociology & Economics and achieved her Baccalauréat over the span of 15 years from 1996 to 2011. Her academic background laid the foundation for her career in telecom and customer growth.