Roshan Nair
About Roshan Nair
Roshan Nair is a Senior Account Manager at Infobip in India, with over a decade of experience in digital marketing across various domains.
Current Title and Role
Roshan Nair is currently a Senior Account Manager at Infobip in India. In his role, he focuses on helping wholesale businesses and aggregators enhance their enterprise clients' customer experience. He has been with Infobip since March 2020, contributing his expertise to improve client satisfaction and operational efficiency.
Professional Experience in the Telecom Industry
Roshan Nair has extensive experience in the telecom industry, having worked at Tata Tele Business Services from 2018 to 2020. During his tenure there, he served as an Enterprise Sales Manager and Partner Account Manager, focusing on the Mumbai area. Prior to that, he spent eight years at Vodafone, holding the positions of Retail Channel Manager and VMS Lead. His work in these roles has equipped him with valuable insights into both enterprise and retail domains.
Educational Background and Specializations
Roshan Nair has a strong educational background. He completed a Senior Management Program at the Indian Institute of Management Ahmedabad from 2022 to 2023. In 2020, he attained specializations in Social Media & Content Marketing, Branding & Communication, and Marketing Analytics from MICA | The School of Ideas. Additionally, he earned a Post Graduate Certification in Digital Marketing & Communication from MICA in 2020. His academic journey also includes a Bachelor of Commerce degree from ICLES Motilal Jhunjhunwala College, which he completed in 2011.
Early Career and Initial Roles
Roshan Nair began his career at GEO FIRE REMEDIES PRIVATE LIMITED, where he worked as a Store In-charge from 2008 to 2010 in Navi Mumbai, Maharashtra. This initial experience laid the foundation for his subsequent roles in the telecom and digital marketing sectors, where he has built a comprehensive skill set and gathered significant industry knowledge.
Expertise and Industry Experience
Roshan Nair has over a decade of experience in digital marketing, with a focus on enterprise and retail domains. He has worked with top brands across B2B, B2C, and B2BC models, honing his skills in customer service, marketing analytics, and sales management. Known for his problem-solving approach and inquisitive nature, Roshan consistently asks the right questions to effectively address customer issues and drive business growth.