Sahar El Khalifa
About Sahar El Khalifa
Sahar El Khalifa is an Operations Intern at Infobip in Zagreb, Croatia, with a background in software quality assurance and customer support.
Title
Sahar El Khalifa is currently an Operations Intern at Infobip, based in Zagreb, Croatia. The role is conducted on-site.
Professional Experience
Sahar El Khalifa has a diverse professional background with experience in various roles. She worked at MaVie as a Software Quality Assurance Coordinator from 2022 to 2023 in a remote capacity, and also held the position of Customer Support Representative at MaVie for two months in 2022. Prior to these roles, she gained experience as a Customer Support Agent with Hello Fresh Delivery for three months in 2020 in Croatia.
Education and Expertise
Sahar El Khalifa studied at the Faculty of Economics & Business Zagreb, where she completed her Bachelor's Degree in Economics from 2018 to 2023. Her educational background provided her with a strong foundation in business and economics.
Technical Skills
Sahar El Khalifa proficiently utilizes CRM software to gather and analyze sales data, including revenue figures and customer information. She excels in creating reports and dashboards to monitor key performance indicators (KPIs) for sales, marketing, and revenue. Through data visualization tools, she offers valuable insights to the team and management.
Client and Team Interaction
Sahar has hands-on experience working with diverse clients and customers, which has effectively helped organizations tailor their services and products. She has demonstrated project management, leadership, and teamwork skills, as well as creative problem-solving abilities.