Salam Almadani
About Salam Almadani
Salam Almadani is a Senior Customer Success Manager at Infobip in Dubai, with over 15 years of experience in customer success and sales management roles.
Senior Customer Success Manager at Infobip
Salam Almadani currently holds the position of Senior Customer Success Manager at Infobip in Dubai, United Arab Emirates. He joined the company in July 2020 and has been responsible for ensuring customer satisfaction and driving success through effective management and support. With his extensive experience, he plays a key role in fostering strong client relationships and ensuring the delivery of high-quality solutions.
Customer Success and Sales Management Experience
With over 15 years of experience in customer success and sales management roles, Salam Almadani has developed a robust skill set in these areas. His career includes significant tenures at Oracle, where he served in various capacities such as Customer Success Manager, Senior Territory Sales Manager, and Business Development. His roles have equipped him with the expertise required to manage client needs effectively, drive sales, and support business growth.
Previous Roles at Oracle
Salam Almadani's tenure at Oracle spanned from 2015 to 2020, during which he held several key positions. From 2018 to 2020, he worked as a Customer Success Manager in Dubai, ensuring high client satisfaction. Prior to this role, he served as a Senior Territory Sales Manager for Oracle Cloud Solutions from 2016 to 2018. Additionally, he worked in business development roles both in Dubai and Redwood Shores, California, from 2015 to 2016. These positions allowed him to gain significant insights into the cloud solutions market and to expand Oracle’s customer base.
Sales and Marketing Roles
Before joining Oracle, Salam Almadani accumulated valuable experience in various sales and marketing roles. From 2013 to 2015, he worked at Evosys as a Territory Sales Manager focusing on the public sector in Dubai. He also held the position of Account Manager at Ingram Micro from 2012 to 2013. Early in his career, he served as a Marketing Supervisor at BTAT – BINLADEN GROUP in Jeddah, Saudi Arabia, from 2009 to 2010.
Educational Background
Salam Almadani pursued his education at Muta University, where he studied from 2001 to 2005 and obtained a degree in English Language and Literature/Letters. This academic foundation has contributed to his strong communication skills and ability to understand and meet client needs effectively.