Shankar Iyer
About Shankar Iyer
Shankar Iyer is the Regional Customer Success Manager at Infobip in London, with over 15 years of experience in customer success and enterprise business management, including roles at Vodafone and Reliance Communications.
Title
Shankar Iyer currently holds the position of Regional Customer Success Manager at Infobip in London, England, United Kingdom.
Professional Background
Shankar Iyer has over 15 years of experience in customer success and enterprise business management. His career includes significant roles in major telecommunications companies such as Vodafone and Reliance Communications. His background spans key account management, enterprise broadband solutions, and global enterprise business. Notably, he managed key accounts and enterprise broadband solutions in the BFSI sector during his tenure at Reliance Communications. His leadership role at Rediff.com as Associate Director adds depth to his extensive experience.
International Experience
Shankar Iyer has accumulated international experience by working in both the United States and the United Kingdom. His roles have demonstrated his adaptability and global business acumen. He worked at Apn Software Services Inc. in Newark, California, as an Account Manager, and at Vodafone in Berks, West Berkshire, United Kingdom as Group Manager - Vodafone Business Services.
Education and Expertise
Shankar Iyer holds a Master of Business Administration in Marketing from Symbiosis Institute of Management Studies, earned between 2003 and 2005. He also studied Economics and Marketing, achieving a Bachelor of Commerce from the University of Mumbai from 1997 to 2002. Additionally, he pursued management studies at the Indian Institute of Management Bangalore from 2019 to 2020.
Previous Roles
Before his current position, Shankar Iyer held several significant roles. At Vodafone Idea Limited, he served as Agm - Global Enterprises from 2018 to 2019 and as Assistant General Manager from 2016 to 2018 in Bombay, Maharashtra, India. He also worked at Reliance Communications as Assistant General Manager - Global Enterprise Business from 2011 to 2012, and as Senior Manager - Enterprise Broadband Solutions - Bfsi from 2010 to 2011. His earlier career includes a managerial role handling national key accounts at Reliance Communications from 2008 to 2010 and an account management role at Apn Software Services Inc. from 2005 to 2008.