Shashank Saxena
About Shashank Saxena
Shashank Saxena is a Core Support Engineer at Infobip in London, England, with over 7 years of experience at the company. He holds a Bachelor of Engineering degree from the Department of Technology, Savitribai Phule Pune University and has a background in ICT, client services, and problem-solving.
Title
Shashank Saxena holds the position of Core Support Engineer. He currently works at Infobip in London, England, United Kingdom.
Company
Shashank Saxena has been employed at Infobip, a global cloud communications platform, for over 7 years. He started his role in January 2016 and is currently based in London, England. Prior to joining Infobip, he worked at Screen Magic Mobile Media Pvt. Ltd. as Product Support Engineer for 7 months in 2015 in Pune, Maharashtra, India.
Education and Expertise
Shashank Saxena studied at multiple educational institutions throughout his academic career. He attained his Bachelor of Engineering from the Department of Technology, Savitribai Phule Pune University. He also studied at the Indian Institute of Personality Development, Niit Academy, and A.i.s.s.m.s College of Engineering. He completed his early education at S.s.p.m Day School from 1991 to 2001.
Professional Skills and Competencies
Shashank Saxena utilizes complex internal tools to monitor and administer Infobip’s Cloud Messaging Platform. His role requires multidisciplinary ICT skills to overcome daily challenges. Shashank is known for his strong communication, interpersonal, and problem-solving abilities. He is adept at streamlining client services by designing innovative service policies and strategies. He can work autonomously while effectively coordinating with multiple teams.
Previous Experience
Before his tenure at Infobip, Shashank Saxena worked at Screen Magic Mobile Media Pvt. Ltd. as a Product Support Engineer for 7 months in Pune, Maharashtra, India, in 2015. This role involved providing technical support for their products and services.