Tam Nguyen
About Tam Nguyen
Tam Nguyen is a Presales Engineer at Infobip in Ho Chi Minh City, Vietnam, with previous experience at NEC Corporation and VKX Co., Ltd.
Current Role at Infobip
Tam Nguyen is currently serving as a Presales Engineer at Infobip in Ho Chi Minh City, Vietnam. In this role, Nguyen works closely with Product Managers and the Client Solution team at the headquarters. Key responsibilities include understanding use cases that drive opportunities and increasing win rates. Nguyen provides regular updates on product news and supports educational initiatives, ensuring alignment with the HQ Client Solution team and Product teams.
Previous Experience at NEC Corporation
From 2016 to 2018, Tam Nguyen worked as a Presales Engineer at NEC Corporation in Vietnam. During this period, Nguyen contributed significantly to product improvement by collecting client feedback. This effort led to a reduction in the time required to onboard new clients in the region, enhancing overall customer satisfaction and operational efficiency.
Role at VKX Co.,Ltd
Between 2011 and 2016, Tam Nguyen worked at VKX Co.,Ltd as a Presales Engineer. Over these five years, Nguyen developed Go-To-Market strategies and operations aimed at increasing overall sales knowledge for dedicated products. This role laid the groundwork for Nguyen's expertise in the field and contributed to significant gains in sales and product adoption.
Educational Background
Tam Nguyen holds a Master’s Degree in Commercial Business from Truòng Dai hoc Kinh Tê Thanh Pho Hô Chí Minh, completed between 2015 and 2017. Prior to this, Nguyen earned a Bachelor’s Degree in Information Technology from Truòng Dai hoc Da Lat, studying from 2005 to 2010. This educational background provides Nguyen with a robust foundation in both business and technology, contributing to expertise in presales engineering.
Contributions to Product Improvement
Tam Nguyen has played a vital role in enhancing product effectiveness and client onboarding processes. By collecting client feedback, Nguyen has implemented measures that reduce onboarding time and increase the efficiency of product usage in the region. These efforts have led to a higher number of opportunities and improved overall product adoption.