Tina Chang
About Tina Chang
Tina Chang is a Presales Engineer at Infobip in Beijing, China, with extensive experience in solution design and customer onboarding.
Current Position at Infobip
Tina Chang is currently working at Infobip as a Presales Engineer in Beijing, China. In this role, she designs innovative solutions specifically tailored to customer needs within the Communication Platform as a Service (CPaaS) and Software as a Service (SaaS) sectors. She collaborates closely with the sales team from discovery to production phases, ensuring successful customer onboarding. Tina also presents customized demos based on specific customer requests.
Former Roles at Syniverse
Prior to her current position, Tina Chang held several roles at Syniverse over a span of seven years. From 2019 to 2020, she worked as a Senior Solutions Engineer in Xicheng District, Beijing, China. Before that, she was Implementation Manager II from 2016 to 2019 and a Senior System Engineer from 2013 to 2016, both roles based in Beijing, China. In these positions, Tina focused on solution development and implementation, ensuring alignment with customer requirements and industry standards.
Technical Support Experience at Cisco
Tina Chang worked as an Overseas Technical Support Engineer-Tier 2 at Cisco from 2010 to 2013 in Beijing, China. In this role, she provided technical support to international customers, troubleshooting and resolving complex technical issues. Her work ensured the seamless operation of network systems and contributed to customer satisfaction through effective problem-solving.
Specialization in CPaaS and SaaS Solutions
Throughout her career, Tina Chang has specialized in designing solutions for CPaaS and SaaS. She identifies innovative use cases and customizes industry-specific solutions to meet the varying needs of customers. Her ability to present tailored demos enhances customer understanding and engagement, driving successful implementations.