Valentina Ban
About Valentina Ban
Valentina Ban is a Customer Growth Executive at Infobip in Croatia with extensive experience in customer growth and success roles.
Current Title at Infobip
Valentina Ban currently holds the position of Customer Growth Executive at Infobip in Croatia. In this role, she focuses on fostering customer growth and enhancing satisfaction through strategic initiatives and tailored solutions.
Previous Roles at Infobip
Valentina Ban has held various positions at Infobip over the years. Most recently, she served as a Customer Success Executive from 2022 to 2023. Prior to that, she was a Customer Success Manager from 2019 to 2022, and she began her tenure at Infobip as an Account Manager DACH from 2017 to 2019 in Rijeka.
Early Career Experience
Before joining Infobip, Valentina gained valuable experience in the insurance industry as a Sales Representative at Merkur Insurance Group from 2016 to 2017 in Rijeka. She also worked at Istraturist Umag d.d. as a Guest Experience Manager in 2015 and as a Guest Experience Assistant in 2014, focusing on enhancing guest satisfaction during her tenure.
Academic Background
Valentina Ban holds a Master's degree in International Management in Tourism and Hospitality from the Faculty of Tourism and Hospitality Management in Opatija, University of Rijeka. She also studied at FH Burgenland as an Erasmus student in European Studies during the same period. She earned her Bachelor's degree in International Management in Tourism and Hospitality from the Faculty of Tourism and Hospitality Management in Opatija, University of Rijeka, completing it in 2013.
Student Assistant Experience
Valentina served as a Student Assistant in Managerial Accounting at the Faculty of Tourism and Hospitality Management in Opatija from 2011 to 2013. In this role, she contributed to academic support, assisting with managerial accounting coursework and research initiatives.