Yudhitia Lasfika
About Yudhitia Lasfika
Yudhitia Lasfika is an Enterprise Growth Manager at Infobip, specializing in enhancing customer experience through digital channels.
Title
Yudhitia Lasfika holds the position of Enterprise Growth Manager at Infobip, utilizing extensive expertise in customer experience enhancement through digital channels.
Company Experience
Yudhitia Lasfika has been working at Infobip since April 2021. Prior to this role, Yudhitia served as a Sales Manager at Infobip from 2020 to 2021. At PT. NTT Indonesia (NTT Communications Groups), Yudhitia was an Account Manager from 2017 to 2020. Yudhitia also gained experience as a Credit Analyst Trainee and Marketing Executive at PT. Mitsubishi UFJ Lease and Finance Indonesia.
Education and Expertise
Yudhitia Lasfika holds a Bachelor's degree in Public Administration from Universitas Indonesia, which was completed from 2012 to 2015. Additionally, Yudhitia earned a Diploma in Communication from the same institution between 2009 and 2012. This educational background provides a solid foundation in both public administration and communication, contributing to a versatile skill set.
Specializations
Yudhitia Lasfika specializes in enhancing customer experience (CX) through digital channels. By leveraging a full-stack Global CPaaS (Communications Platform as a Service) and SaaS (Software as a Service) engagement platform, Yudhitia focuses on contextual communications, customer service, and process automation to drive enterprise growth.
Background in Telecommunications and Finance
Yudhitia Lasfika has a rich background in the telecommunications and finance sectors. This experience includes roles in account management and sales, providing a broad understanding of these industries and their customer interaction dynamics.