Zrinka Brajnović
About Zrinka Brajnović
Zrinka Brajnović is a Junior Marketing Automation Specialist at Infobip in Zagreb, Croatia, with a background in customer support and project management.
Current Role at Infobip
Zrinka Brajnović currently serves as a Junior Marketing Automation Specialist at Infobip, based in Zagreb, Croatia. She started this role in August 2021. Her responsibilities include building marketing campaigns using Oracle Eloqua and Infobip Moments, ensuring seamless communication between various platforms within the business, and optimizing lead scoring and attribution models to enhance conversions between Marketing Automation and Sales/CRM.
Previous Experience at HubSpot
Zrinka Brajnović has extensive experience working at HubSpot in Dublin, Ireland. She held several roles, including Customer Onboarding Specialist from 2020 to 2021, Senior Customer Support Specialist in 2020, and Customer Support Specialist from 2019 to 2020. Her time at HubSpot helped her gain a strong understanding of customer support, onboarding processes, and the HubSpot platform, which complements her current role in marketing automation.
Work Experience in Sweden
Zrinka Brajnović worked as a Youth Worker in the Administration Department, Labour Market and Learning at Östersunds kommun in Ostersund, Sweden, from 2017 to 2018. During her one-year tenure, she was involved in activities and initiatives aimed at supporting youth in the community.
Project Management at The Croatian Cerebral Palsy Association
From 2015 to 2017, Zrinka Brajnović worked as a Project Manager/Professional Associate at The Croatian Cerebral Palsy Association in Zagreb, Croatia. Her role involved managing various projects aimed at supporting individuals with cerebral palsy and collaborating with different stakeholders to achieve the association's goals.
Educational Background
Zrinka Brajnović has a robust educational background. She earned a Master's Degree in Social Policy from the University of Zagreb (2013-2015), a Bachelor's Degree in Social Work from the University of Zagreb (2009-2013), studied Social Sciences at Masaryk University Brno, and completed studies in Human Resources Management and Services at the Institute for Management.