Iris Telehealth
Iris Telehealth provides telepsychiatry services to various healthcare settings across the U.S., focusing on reducing wait times and improving patient outcomes.
Services
Iris Telehealth provides comprehensive telepsychiatry services tailored for various healthcare settings, including community mental health centers, community health centers, hospitals, and health systems. Their service offerings include Bridge Care Services, which is a Behavioral Health Integration Model designed for scalable ambulatory care. They also offer On-Demand Services with 24/7 emergency department (ED) psychiatry support to reduce wait times and improve outcomes, and Scheduled Services that align behavioral health providers with healthcare organization needs. Additional services encompass psychiatry, therapy, and medication management with the goal of reducing wait times and no-show rates, ultimately promoting holistic care.
Behavioral Health Integration Model
Iris Telehealth's Bridge Care Services represent their Behavioral Health Integration Model. This model addresses the challenge of providing scalable ambulatory care and ensures the seamless integration of behavioral health into existing care frameworks. It emphasizes reducing wait times and no-show rates, enhancing the overall efficiency and quality of mental health care in community settings.
On-Demand Telepsychiatry Services
Iris Telehealth offers On-Demand Services that provide 24/7 ED psychiatry support, which is designed to decrease wait times and improve patient outcomes. This service model ensures that behavioral health professionals are available around the clock to meet the urgent needs of patients in emergency departments, thereby improving ED throughput by 80%.
Accreditation and Quality Care
Iris Telehealth is accredited by the Joint Commission for behavioral health since 2019. This accreditation signifies a commitment to high-quality care models and rigorous provider vetting. The company boasts a partner satisfaction rate of 98% and evidence-based care models that have achieved a 38% improvement in depression symptoms among patients. Their dedication to quality is also evidenced by their financial sustainability, exceptional support systems, and integrated IT and medical staff services for their partners.
Patient and Partner Support
Iris Telehealth supports its partners with a comprehensive infrastructure, including a dedicated Clinical Operations Manager, 24/7 IT support, and a Medical Staff Services team. By taking a technology-agnostic approach, they integrate seamlessly into any pre-existing EMR/EHR and e-prescription tools. Additionally, Iris Telehealth provides extensive resources such as weekly behavioral health articles, telepsychiatry insights, and monthly newsletters for healthcare providers and executives. They also offer telehealth career resources for residents, fellows, and students who are beginning their careers in telepsychiatry.