Akash Agarwal
About Akash Agarwal
Akash Agarwal is a Team Lead at Kaleyra in Milan, Italy, where he has worked since 2019. He has a background in Mechanical Engineering and has held various roles in operations and technical support, demonstrating expertise in managing international client relationships.
Work at Kaleyra
Akash Agarwal has been employed at Kaleyra since 2018, initially serving as a Technical Support Engineer and later advancing to the role of Team Lead in 2019. In his current position, he leads the international wholesale support team, emphasizing client services and operational efficiency. His contributions have been significant in enhancing the effectiveness of the international support team, which focuses on managing cross-border client relationships and support operations.
Education and Expertise
Akash Agarwal holds a Bachelor of Technology degree in Mechanical Engineering from the Kanpur Institute of Technology, where he studied from 2011 to 2015. Additionally, he studied Physics at Seth Anandaram Jaipuria College during the same period. His educational background provides him with a strong foundation in technical concepts, which he applies in his current role at Kaleyra.
Background
Before joining Kaleyra, Akash Agarwal worked at Mahindra and Mahindra Limited as a Sales Executive for a brief period of five months in 2015. His experience in the automotive and agricultural sectors has contributed to his understanding of client needs and operational dynamics, which he leverages in his current roles.
Professional Experience at Solutions Infini Technologies
Akash Agarwal has been with Solutions Infini Technologies India Pvt Ltd since 2016, where he serves as an Operations Executive. His tenure at this company spans eight years, during which he has gained valuable experience in operational management and support services in Bangalore, Karnataka, India.