Alicia Place
About Alicia Place
Alicia Place serves as the Sales Director for the US Retail/Grocery Vertical at Kaleyra, where she has worked since 2022. She holds a BA in Marketing Management and Entrepreneurship and an MBA, and has extensive experience in mobile messaging and client relationship management.
Work at Kaleyra
Alicia Place has been serving as the Sales Director for the US Retail/Grocery Vertical at Kaleyra since 2022. In this role, she focuses on supporting retail and grocery sectors in achieving their marketing and customer service key performance indicators (KPIs) through mobile messaging solutions. Alicia plays a significant role in Kaleyra's operations, particularly following the acquisition of mGage, a mobile messaging power broker, in June 2021. She works remotely, utilizing Kaleyra's cloud-based platform to enhance communication services for enterprises across various sectors.
Education and Expertise
Alicia Place holds a Bachelor of Arts in Marketing Management and Entrepreneurship from the University of St. Thomas, where she studied from 2003 to 2006. She furthered her education by obtaining a Master of Business Administration (MBA) from Bethel University between 2011 and 2014. Additionally, she earned a Graduate Certificate in Executive Coaching from the University of St. Thomas from 2017 to 2018. This educational background provides her with a strong foundation in marketing and business management.
Professional Background
Alicia Place has a diverse professional background with experience in various roles. She began her career as an Account Executive at Aerotek Scientific from 2006 to 2008. Following that, she worked as a Marketing Manager at Immuno-Biological Laboratories, Inc. (IBL-America) for nine months in 2008 to 2009. Alicia then served as a Senior Sales Manager at Quotient Technology Inc. for four months in 2022 before joining Kaleyra. Her career reflects a strong focus on sales and marketing within the technology and retail sectors.
Client Relationship Management
Alicia Place has extensive experience in managing client relationships, contributing to the maintenance of long-lasting partnerships, many of which exceed ten years. She has facilitated mobile messaging services through a global network of over 1000 carriers, operating in more than 200 countries. Her commitment to award-winning technical support and account management services has been integral in fostering these relationships.