Anushree Sv
About Anushree Sv
Anushree Sv is a Team Lead specializing in troubleshooting network-related issues on messaging platforms. With over four years of experience in customer-facing roles, she has worked at Kaleyra and BYJU'S, and has a background in SAP Basis Consulting.
Work at Kaleyra
Anushree Sv currently holds the position of Team Lead at Kaleyra, where she has been employed since 2021. In this role, she specializes in troubleshooting network-related issues on messaging platforms. Prior to her current position, she worked as a NOC Specialist at Kaleyra from 2019 to 2021. Her experience at Kaleyra spans a total of three years in Bengaluru, Karnataka, India.
Previous Experience
Before joining Kaleyra, Anushree Sv worked at BYJU'S (Think & Learn Pvt. Ltd.) as a Customer Success Expert from 2018 to 2019. In this role, she focused on ensuring customer satisfaction and support. Additionally, she served as an SAP Basis Consultant at Hewlett Packard Enterprise from 2016 to 2018, where she gained experience in technical consulting. Her career includes over four years in customer-facing roles.
Education and Expertise
Anushree Sv earned a Bachelor of Engineering (BE) degree in Information Science and Engineering from St Joseph Engineering College. She studied there from 2012 to 2016. Her educational background provides a strong foundation for her expertise in technical troubleshooting and customer support.
Technical Skills
Anushree Sv specializes in troubleshooting network-related issues, particularly on messaging platforms. Her role as Team Lead involves regular collaboration with clients to resolve technical issues. This hands-on experience enhances her technical skills and ability to address customer needs effectively.