Apostolos (Akis) Chatzimeletiou
About Apostolos (Akis) Chatzimeletiou
Apostolos (Akis) Chatzimeletiou is the Head of Customer Interaction Suite for Europe at Tata Communications and has extensive experience in marketing and communications across various companies. He has held leadership roles in organizations such as Pareteum Corporation and Kaleyra, and possesses a strong background in marketing automation and cross-functional team management.
Current Role at Kaleyra
Apostolos Chatzimeletiou serves as the Head of Customer Interaction Suite for the EU at Tata Communications and has been in this role since 2023. He also holds the position of Managing Director for Kaleyra in Europe, overseeing operations in the UK, Italy, Netherlands, Germany, and Greece since 2022. His responsibilities include managing customer interactions and leading strategic initiatives to enhance service delivery across these regions.
Previous Experience in Marketing and Communications
Chatzimeletiou has held several significant roles in marketing and communications. He was the Group Marketing and Communications Director at Pareteum Corporation from 2019 to 2020. Prior to that, he served as the Director of Marketing and Sales at IDM - Interactive Digital Media, a subsidiary of Pareteum, from 2016 to 2018. His experience includes leading marketing strategies and communications efforts in diverse environments.
Education and Professional Development
Apostolos Chatzimeletiou studied at the Technological Educational Institute of Western Macedonia, where he earned a Bachelor's degree in Digital Communication and Media/Multimedia from 2000 to 2015. He furthered his education at the Institute of Data & Marketing (IDM), obtaining a Professional Certificate in SEO and PPC in 2019. This educational background supports his expertise in digital marketing and communication strategies.
Leadership and Team Management
Chatzimeletiou has demonstrated strong leadership capabilities by managing cross-functional global teams ranging from 50 to 140 individuals. His experience spans over 15 countries across three continents, showcasing his ability to lead diverse teams in both remote and on-site settings. His leadership style emphasizes strategic planning and risk mitigation.
Specialization in Marketing Automation and Analytics
Apostolos Chatzimeletiou specializes in marketing automation and analytics. He is proficient in using HubSpot and CRM systems such as Salesforce and Pardot. Additionally, he has expertise in account-based marketing (ABM) with DemandBase and analytics with Tableau. This technical knowledge enables him to drive business growth and optimize marketing strategies effectively.