Geetika Patni
About Geetika Patni
Geetika Patni serves as the Head of Account Management at Kaleyra, where she has worked since 2020. She holds an MBA and has a diverse background in sales and client management across various companies in India.
Current Role at Kaleyra
Geetika Patni serves as the Head of Account Management at Kaleyra, a position she has held since 2020. In this role, she is responsible for defining and managing monthly and annual sales objectives for the sales team. Her leadership focuses on maximizing customer satisfaction and optimizing resource utilization. She is based in Bengaluru, Karnataka, India.
Previous Experience at Kaleyra
Prior to her current role, Geetika worked at Kaleyra as a Manager of Sales from 2018 to 2020. During her tenure, she implemented strategies to enhance customer satisfaction and identified new revenue streams. Her efforts contributed to maintaining strong communication with clients, which helped increase the company's market share.
Education and Expertise
Geetika holds a Master's degree in Botany/Plant Biology from D.S.B Campus, Kumaun University, Nainital. She also completed an Executive Programme in Strategic Management at the Indian Institute of Management, Lucknow. Additionally, she earned a Master of Business Administration (MBA) with a focus on Human Resources from Sikkim Manipal Institute of Technology.
Career History and Roles
Geetika has a diverse career history, having worked in various roles that emphasize client acquisition and sales management. She was a Client Acquisition Executive at Source One Management from 2012 to 2013 and held positions at Solutions Infini Technologies India Pvt. Ltd. as a Pre Sales Manager and a Process and Research Associate from 2014 to 2016. Her roles have consistently involved developing sales strategies and facilitating product development initiatives.
Achievements in Sales and Client Management
Throughout her career, Geetika has played a significant role in developing sales plans, forecasts, and campaigns aimed at achieving sales objectives and profitability growth. She has also been instrumental in mapping business requirements and evaluating customer feedback to enhance product attributes, contributing to overall business success.