Imran Alam Khwaja
About Imran Alam Khwaja
Imran Alam Khwaja is a Senior Routing Specialist with over 8 years of experience in operation management and account management. He has a strong background in building client relationships and has held various roles at Kaleyra, including Lead Trading and Routing Manager.
Current Role at Kaleyra
Imran Alam Khwaja currently serves as a Senior Routing Specialist at Kaleyra, a position he has held since 2022. In this role, he focuses on optimizing routing processes and enhancing operational efficiency. His expertise in routing and operations management contributes to the company's objectives in delivering high-quality communication solutions. He is based in Bengaluru, Karnataka, India.
Previous Positions at Kaleyra
Prior to his current role, Imran held several positions at Kaleyra. He worked as a Lead Trading for 10 months in 2021 and as a Routing Manager for two years from 2018 to 2020. Additionally, he served as Operations Manager for one year from 2020 to 2021. These roles allowed him to develop strong skills in operation management, team leading, and account management.
Experience in the Industry
Imran has over 8 years of experience in the telecommunications industry. His career includes significant roles at Solutions Infini, where he worked as a Technical Engineer from 2014 to 2016 and as a Technical Lead Engineer from 2016 to 2017. His experience emphasizes building deep client relationships and developing service-led opportunities.
Education and Qualifications
Imran studied at the State Board of Technical Education and Training, where he earned a Diploma in Computer Science from 2007 to 2010. This educational background provided him with foundational knowledge in technology and systems that supports his professional roles in the telecommunications sector.
Skills and Specializations
Imran is recognized for his strong interpersonal skills and problem-solving abilities. He specializes in humanizing creative ideas and bringing them to life through digital platforms, which enhances interactive experiences. His expertise in account management and operations management further complements his technical skills.