Jessica Munayer
About Jessica Munayer
Jessica Munayer serves as the Head of Account Management for the Americas at Kaleyra, where she has worked since 2022. She has extensive experience in account management and product management across various companies, including mGage and WMC Global, and holds a Master of Science in Psychology from the University of Phoenix.
Current Role at Kaleyra
Jessica Munayer currently holds the position of Head of Account Management, Americas at Kaleyra. She has been in this role since 2022, working remotely from the United States. In her capacity, she oversees account management strategies and client relationships, ensuring that the needs of clients are met effectively.
Previous Experience at Kaleyra
Before her current role, Jessica Munayer served as Senior Director of Account Management, Americas at Kaleyra from 2021 to 2022. During her tenure, she focused on enhancing client engagement and driving account growth. Her experience at Kaleyra has contributed to her extensive knowledge in account management within the telecommunications sector.
Background in Account Management and Product Management
Jessica Munayer has a diverse background in account management and product management. She worked at mGage as Account Director from 2017 to 2019 and as Lead Account Director from 2019 to 2021. Additionally, she held the position of Product Manager at WMC Global for four months in 2017. Her roles have equipped her with skills in client relations and product strategy.
Educational Qualifications
Jessica Munayer studied at the University of Phoenix, where she earned a Master of Science in Psychology with a concentration in Industrial and Organizational Psychology. She also holds a Bachelor of Science in Psychology from the same institution. Her educational background supports her expertise in understanding organizational dynamics and client needs.
Experience in Regulatory Compliance and Digital Channels
Jessica Munayer has a rich background in regulatory compliance, particularly within the mobile industry. She has experience in digital channel orchestration across major omnichannel platforms, which enhances her ability to manage complex client requirements and deliver innovative solutions.