Ottavia Giannoni
About Ottavia Giannoni
Ottavia Giannoni is an experienced Account Manager currently working at Kaleyra in Milano, Italy. She has a background in business management and has held various roles in sales and support at Intesa, an IBM Company, and other organizations.
Work at Kaleyra
Ottavia Giannoni has been serving as an Account Manager at Kaleyra since 2022. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her position involves collaborating with various teams to deliver effective communication solutions to clients. Kaleyra is known for its innovative cloud-based communication services, and Ottavia plays a key role in maintaining client relationships and driving business growth.
Previous Experience at Intesa, an IBM Company
Prior to her current role, Ottavia Giannoni worked at Intesa, an IBM Company, in various capacities from 2015 to 2021. She started as a Business Operation Administrator for one year, followed by a position as Sales, Support & Solution Specialist for four years. Later, she transitioned to the role of Business Development Manager for one year. Her experience at Intesa provided her with a solid foundation in sales and business operations.
Experience at ALTEN Italia
Ottavia held the position of Experienced Business Manager at ALTEN Italia for four months in 2021. During her time there, she focused on business development and client management. This role contributed to her understanding of the technology consulting sector and enhanced her skills in managing business relationships.
Education and Expertise
Ottavia Giannoni studied at the Università degli Studi di Torino, where she earned a Laurea Magistrale in Direzione d'impresa, Marketing e Strategia from 2015 to 2017. Additionally, she completed her Laurea triennale in Management dell'informazione e della comunicazione aziendale at SAA - School of Management, Università di Torino from 2012 to 2015. Her educational background equips her with expertise in business management and marketing strategies.
Early Career at Confagricoltura
In 2016, Ottavia Giannoni worked briefly as Addetta all'assistenza fiscale at Confagricoltura for one month. This early role provided her with initial exposure to client assistance and support functions within an agricultural organization, contributing to her diverse professional experience.