kapa.ai
Kapa.ai, a remote B2B company specializing in productivity tools, provides AI-driven support and onboarding bots for developer-facing companies.
Company Overview
kapa.ai is a remote-based company that operates within the B2B and Productivity sectors. Part of the Y Combinator S23 batch, the team consists of six members who focus on providing AI-driven solutions for developer-facing companies. The company facilitates the creation of AI support and onboarding bots, enabling better developer experiences and reducing support requirements.
Services
kapa.ai makes it easy for developer-facing companies to build AI support and onboarding bots. These bots leverage existing technical knowledge sources, like documentation, tutorials, chat logs, and GitHub issues, to provide instant answers to developer queries. Companies can integrate these bots through website widgets, Slack/Discord bots, API integrations, or Zendesk.
Industry and Market
Operating in the B2B productivity sub-industry, kapa.ai serves a growing need for automated support solutions among developer-facing companies. Teams at over 50 leading firms—including OpenAI, Mixpanel, Mapbox, Airbyte, and NextJS—utilize kapa.ai to enhance their developer experiences and reduce support workloads.
User Reach
kapa.ai extends its services to more than 300,000 developers through various platforms. Users can access AI-driven support via website widgets, Slack/Discord bots, API integrations, or Zendesk, ensuring seamless and efficient problem-solving for developer queries.
Remote Operations
kapa.ai operates fully remotely, supporting a team of six members who collaborate from various locations. This fully remote setup enables flexibility and the ability to attract top talent without geographical constraints.