Katabat
Katabat provides a comprehensive cloud-based debt collection software platform, integrating machine learning and multi-channel communication to enhance collections and customer experience.
Services
Katabat offers a full-suite debt collection software platform designed to optimize collections and enhance customer experience. The platform supports omni-channel orchestration, allowing businesses to communicate through email, SMS, and phone. It also features a powerful collection strategy engine that utilizes machine learning to refine collection approaches and improve customer interactions. A notable feature of Katabat's service is its quick deployment solutions, enabling clients to be operational within 8-12 weeks.
Products
Katabat provides a cloud-based debt collection software platform that integrates with legacy systems via API. This scalable platform maximizes collections effectiveness by delivering the right message in the right medium to the right borrower. It supports multi-channel communication, which is flexible and configurable. The platform also includes a built-in compliance engine that is fully auditable and ensures adherence to jurisdictional rules, maintaining continuous collection capabilities.
Technology
Katabat leverages advanced technologies such as machine learning to enhance its debt collection strategies. Machine learning is used to optimize the timing and content of communications with borrowers, improving engagement and recovery rates. The platform's capability to integrate with legacy systems and its scalable architecture allows it to adapt to various client needs and volumes, ensuring efficient operation and management.
History
Katabat was founded in 2006 and has been a leader in the digital collections industry for over 14 years. Throughout its existence, Katabat has built a reputation for reliability and innovation, trusted by leading lenders and agencies. The company's continuous development and integration of new technologies have ensured that it stays at the forefront of the debt collection industry, delivering sophisticated solutions to its clients.