Donna Jones
About Donna Jones
Donna Jones is a professional in Client Success with a background in account management and customer service. She has held positions at Bank of America, PECO Energy, and Benchworks, and holds a Bachelor of Science degree from Widener University.
Work at Katabat
Donna Jones currently holds a position in Client Success at Katabat. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her background in customer service and account management supports her efforts in delivering effective solutions to clients.
Previous Work Experience
Prior to her role at Katabat, Donna Jones worked at several organizations. She was a Marketing Project Manager at Benchworks for two months in 2011. From 2012 to 2014, she served as a CSR Consultant at PECO Energy in Philadelphia, Pennsylvania. Her longest tenure was at Bank of America, where she worked as an Account Manager for 17 years, from 1994 to 2011.
Education and Expertise
Donna Jones earned a Bachelor of Science degree from Widener University, attending from 1990 to 1994. In 2011, she also studied at Villanova University, although the duration of this study was less than a month. Her educational background provides a foundation for her expertise in client success and project management.
Career Timeline
Donna Jones's career spans several roles in different industries. She began her professional journey at Bank of America, where she worked for 17 years. After that, she transitioned to Benchworks for a brief period before taking on a role at PECO Energy. Her diverse experience contributes to her current position in Client Success.