Sonal Mehta
About Sonal Mehta
Sonal Mehta is a Technical Account Manager currently employed at Katabat in Bengaluru, Karnataka. With a background in customer support and success roles across several companies, she has over 15 years of experience in the technology sector.
Current Role at Katabat
Sonal Mehta serves as a Technical Account Manager at Katabat, a position she has held since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction with the company's technical solutions. Her experience in customer support and account management contributes to her effectiveness in addressing client needs and fostering strong relationships.
Previous Experience in Customer Support
Before joining Katabat, Sonal Mehta accumulated extensive experience in customer support roles. She worked at Versata as a Customer Support Associate for eight years, from 2009 to 2017, in Bengaluru, Karnataka. Prior to that, she was a Customer Support Associate at Everest Software/Greenestep for four years, from 2005 to 2009. Additionally, she served as a Customer Success Associate at Aurea Software for one year, from 2017 to 2018.
Consulting Experience at Trilogy
Sonal Mehta worked as an Independent Consultant at Trilogy from 2018 to 2020 for two years in Bengaluru, Karnataka. In this role, she provided consulting services that leveraged her expertise in customer success and account management, further enhancing her professional skill set.
Educational Background
Sonal Mehta earned a Bachelor of Commerce (BCom) degree from Bangalore University, where she studied Business/Commerce, General. Her academic tenure spanned from 1993 to 1996, providing her with a foundational understanding of business principles that she applies in her professional roles.